Behavioral Health Services

Behavioral health services are a covered benefit to Bridgeway members. Covered behavioral health services can help you with personal problems you might have like substance abuse, alcohol abuse, depression (sadness), anxiety (worry), attention deficit hyperactivity disorder (ADHD), or other mental illnesses.

You do not need a referral from a doctor for behavioral health services. Please call your Case Manager to talk about any behavioral health needs that you have. Your Case Manager will help you get services including a ride to get services if needed.

Behavioral Health Urgent Care

If you are in need of someone to talk to (i.e. loneliness, mild depression) you can contact the Nazcare Warm Line at 1-888-404-5530. The line operates as a friendly, supportive voice to help a person deal with stress, issues in recovery and to alleviate loneliness and isolation. The warm line operates from 5:00 pm to 10:30 pm seven (7) days a week.

Behavioral Health Emergencies

If you are experiencing a behavioral health emergency (i.e. suicidal thoughts, psychotic episode) please call the Nurse Advice Line at (866) 475-3129 to speak to someone immediately. You may call this number 24 hours a day, 7 days a week. If you are unable to call this number, a friend or family member could call on your behalf. If needed a mobile behavioral health crisis team can be dispatched to your location.

If you think you might hurt yourself or others, please call 911.

Behavioral Health Community Resources

See your Member Handbook Community Resources pages for additional contact information about the organizations listed below.

organization contact information
Arizona Coalition Against Sexual and Domestic Violence      (602) 279-2900  
Arizona Suicide Prevention Coalition  (602) 248-8337

Crisis Response Network, Inc.

Behavioral Health Crisis Lines


 (602) 222-9444

 TTY (602) 274-3360


 (800) 631-1314

 TTY (800) 327-9254

Mentally Ill Kids in Distress (MIKID)  (602) 243-1240

Marc Community Resources, Inc

Information and Resource Line

 (480) 994-4407
National Alliance on Mental Illness (NAMI)  (602) 244-8166