Behavioral Health Services
Behavioral health services are a covered beneﬁt to Bridgeway members. Covered behavioral health services can help you with personal problems you might have like substance abuse, alcohol abuse, depression (sadness), anxiety (worry), attention deﬁcit hyperactivity disorder (ADHD), or other mental illnesses.
You do not need a referral from a doctor for behavioral health services. Please call your Case Manager to talk about any behavioral health needs that you have. Your Case Manager will help you get services including a ride to get services if needed.
Behavioral Health Urgent Care
If you are in need of someone to talk to (i.e. loneliness, mild depression) you can contact the Nazcare Warm Line at 1-888-404-5530. The line operates as a friendly, supportive voice to help a person deal with stress, issues in recovery and to alleviate loneliness and isolation. The warm line operates from 5:00 pm to 10:30 pm seven (7) days a week.
Behavioral Health Emergencies
If you are experiencing a behavioral health emergency (i.e. suicidal thoughts, psychotic episode) please call the Nurse Advice Line at (866) 475-3129 to speak to someone immediately. You may call this number 24 hours a day, 7 days a week. If you are unable to call this number, a friend or family member could call on your behalf. If needed a mobile behavioral health crisis team can be dispatched to your location.
If you think you might hurt yourself or others, please call 911.
Behavioral Health Community Resources
See your Member Handbook Community Resources pages for additional contact information about the organizations listed below.
|Arizona Coalition Against Sexual and Domestic Violence||(602) 279-2900|
|Arizona Suicide Prevention Coalition||(602) 248-8337|
Crisis Response Network, Inc.
Behavioral Health Crisis Lines
TTY (602) 274-3360
TTY (800) 327-9254
|Mentally Ill Kids in Distress (MIKID)||(602) 243-1240|
Marc Community Resources, Inc
Information and Resource Line
|National Alliance on Mental Illness (NAMI)||(602) 244-8166|