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PaySpan – EFT/ERA

Phone Numbers

Member & Provider Services
Acute Care:
(866) 516-7224

Long-Term Care / Advantage:
(866) 475-3129
TDD/TTY: (877) 613-2076

Acute and ALTCS Hours
8 a.m. to 5 p.m.
Monday through Friday

Advantage Hours
8 a.m. to 8 p.m.
7 days a week
Provider Survey

We are going to be implementing an online prior authorization system and would greatly appreciate your feedback. The survey should take no longer than three minutes, and your participation will give us the direction we need to produce a tool that you will find useful. So please take the survey and let us know your opinion. Thank you for taking time to complete this survey!
Resources

Forms
Manuals
Advantage Provider Manual
Advantage Directories
Advantage Quick Reference Guide
Newsletters
Translation Resources

Please note: Upcoming AHCCCS Benefit Changes taking effect on 10/1/2010. Please click here for more information.

To view AHCCCS Provider Satisfaction Surveys, please click on the link below:
AHCCCS Satisfaction Survey

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Bridgeway Health Solutions is pleased to partner with PaySpan (formerly Payformance by PaySpan Health) to provide an innovative web based solution for Electronic Funds Transfers (EFTs) and Electronic Remittance Advices (ERAs). This service is provided at no cost to providers and allows online enrollment.

Benefits include:

Elimination of paper checks - all deposits transmitted via EFT to the designated bank account
Convenient Payments & Retrieval of remittance information
Electronic remittance advices presented online
HIPAA 835 electronic remittance files for download directly to a HIPAA-Compliant Practice Management for Patient Accounting System
Reduce accounting expenses – Electronic remittance advices can be imported directly into practice management or patient accounting systems, eliminating the need for manual re-keying
Improve cash flow – Electronic payments can mean faster payments, leading to improvements in cash flow
Maintain control over bank accounts - You keep TOTAL control over the destination of claim payment funds. Multiple practices and accounts are supported
Match payments to advices quickly – You can associate electronic payments with electronic remittance advices quickly and easily
Manage multiple Payers – Reuse enrollment information to connect with multiple Payers Assign different Payers to different bank accounts, as desired