Member Services

Acute Care:
(866) 516-7224

Long-Term Care / Advantage:
(866) 475-3129

TTY: (877) 658-0319

TTY - Prescott: (877) 658-0320

Acute and ALTCS Hours
8 a.m. to 5 p.m.
Monday through Friday

Advantage Hours
8 a.m. to 8 p.m.
7 days a week

NurseWise^®
If you can’t reach your doctor after office hours, weekends or on holidays, please call NurseWise at (866) 475-3129, extension 29951.

To view AHCCCS Satisfaction Surveys, click on the link below:
AHCCCS Satisfaction Surveys

To view 2011 Provider Satisfaction Survey Results, click on the link below:
2011 Provider Satisfaction Survey Results

To view the Bridgeway Member Survey results, click on the links below:
2012 CAHPS Medicaid Adult At-A-Glance Report
2012 Medicaid Adult CAHPS 4.0 Final Report
2012 CAHPS Medicaid Child At-A-Glance Report
2012 Medicaid Child CAHPS 4.0 Final Report

To view our performance measures click here

Long Term Care Member Handbook
ALTCS Provider Directory
Acute Member Handbook
Acute Provider Directory
Advanced Directives (Living Wills)
EPSDT Brochure & Schedule
Self Directed Attendant Care Brochure
Newsletters

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